In line with Government guidelines our website remains open, we are continuing to process orders received before 2pm for the same day dispatch. To protect our Team, we are still not allowing any customer collections from our premises.
Please place your order via our website as this is the quickest and most efficient way we can process your order, to keep our Team safe we are not processing telephone payments. Our website supports most major debit and credit cards along with a Paypal option, all payment methods are secure. You do not have to register to place an order on the website you can check out as a guest. The option to create an account is given at the end of the checkout process.
Our trade customers can also use the website to place orders, but will require an online account, if you have not yet set up an online account please email us for more details.
Your tracking details will be emailed to you with the designated courier details. Please ensure both your telephone and email address are correct as these will be used for communicating updates on your orders progress. We do not use these details for any other purpose. Our main courier DPD Local has been able to maintain next working day deliveries for mainland UK, 2 to 3 days for France and Germany and 3 to 5 days for the rest of Europe. Our international deliveries are currently continuing as normal. However due to these unprecedented times please be aware that this may change without notice. The tracking information provided will allow you to see the latest updates on your delivery.
Black Widow Exhausts has experienced an unusually high demand this year for our products and fortunately we have managed to keep our production lines running at maximum capacity and our R&D Team continues to develop exciting new releases. However, inevitability we have exhausted some stock, and these are shown as out of stock on our website. If you would like to receive an email when they are available enter your email address in the box provided on the relevant product page. For all our latest new product releases please go to our Facebook page.
Thank you for your continued support and understanding during these unprecedented times.
Stay Safe, from all the Black Widow Team